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TERMS OF USE

Effective Date: 11 Dec 2024

Welcome to SnapKlass!

These Terms of Use ("Terms") outline the conditions under which you may access and utilize SnapKlass’ website, mobile applications, and services (collectively referred to as the "Platform") in Singapore, Indonesia, the Philippines, or India ("Regions"). These Terms form a legally binding agreement between you and Schoolber Pte Ltd (referred to as "SnapKlass," "we," "our," or "us"). Please read them carefully before proceeding.

 

By accessing or using the Platform, you confirm your agreement to these Terms. If you do not agree, please do not use our Platform or services.

1. Acceptance and Amendments

a) Acceptance of Terms: By accessing or using the Platform, you agree to these Terms as if you signed a written agreement. If you disagree with any provision, refrain from using the Platform.

b) Amendments: SnapKlass reserves the right to modify these Terms periodically. Changes will be effective once posted on www.snapklass.com. Continued use of the Platform indicates your acceptance of the revised Terms.

c) Additional Terms: Specific services, plans, or features may be governed by supplementary terms. In cases of conflict, these Terms take precedence unless specified otherwise.

2. Overview of SnapKlass Services

a) What We Offer: SnapKlass connects users with a variety of classes and activities provided by independent venues ("Partners"). SnapKlass does not directly operate these venues or provide the activities listed.

b) Membership Options: SnapKlass offers multiple subscription plans and payment models to cater to your preferences. Non-members may also access certain classes or features, subject to availability.

c) Digital and Physical Classes: SnapKlass provides both in-person and virtual options. Certain features may require compatible devices or software.

3. Fees and Billing

a) Recurring Billing: Subscription plans renew automatically unless cancelled. Fees are charged monthly, or as specified, using your provided payment method.

b) Cancellation and Refunds: Subscriptions can be cancelled through your account settings. Refunds are generally not provided except under specific circumstances (e.g., within five days of initial signup). For details, refer to Section 3c.

c) Price Adjustments: SnapKlass reserves the right to adjust pricing. Notification of changes will be provided, and continued use constitutes agreement to the new pricing.

4. User Obligations

  • Maintain accurate and updated account information.

  • Use the Platform and its content solely for personal, non-commercial purposes.

  • Refrain from unauthorized sharing or transferring of accounts, subscriptions, or class credits.

  • Comply with all applicable laws and venue-specific rules.

5. Cancellation Policies

a) Class Reservations: Classes must be booked and cancelled directly through SnapKlass. Cancelling with a venue directly is prohibited and may incur penalties.

b) No-Show Fees: Failing to attend a booked class without prior cancellation may result in additional charges.

6. Promotions and Gift Cards

a) Trials and Offers: Promotional offers, such as free trials, are subject to eligibility criteria and additional terms.

b) Gift Cards: SnapKlass gift cards never expire and can be redeemed for applicable services as described at the time of purchase.

7. Privacy and Communications

SnapKlass prioritizes your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your data. By using our services, you consent to receiving communications from SnapKlass, including promotional content, unless you opt out.

8. Intellectual Property

All content on the Platform is owned by SnapKlass or licensed for use. Unauthorized reproduction, modification, or distribution of any content is prohibited. You retain ownership of content you submit but grant SnapKlass a license to use it for platform operations and promotional purposes.

9. Prohibited Conduct

Users must refrain from actions that:
 

  • Violate laws or infringe on others' rights.

  • Harm or interfere with the functionality of the Platform.

  • Involve unauthorized access, data scraping, or reverse engineering.

10. Termination of Access

SnapKlass reserves the right to suspend or terminate your account for any violation of these Terms or misuse of the Platform. Refunds will not be provided for accounts terminated due to misconduct.

11. Disclaimers and Liability

The Platform and all services are provided "as is" without warranties of any kind. SnapKlass disclaims liability for errors, interruptions, or actions of third-party providers. Your use of the Platform is at your own risk.

12. Miscellaneous Provisions

  • Governing Law: These Terms are governed by Singapore law.

  • Severability: If any provision is deemed unenforceable, the remaining provisions will remain valid.

  • Entire Agreement: These Terms, along with our Privacy Policy and any additional terms, constitute the entire agreement between you and SnapKlass.

By continuing to use SnapKlass, you confirm your agreement to these Terms. For any questions, please contact us at support@snapklass.com.

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